PRICE MATCH PROMISE
At Maison de Fashion, we are committed to offering the most exclusive luxury collections at the most competitive global prices. If you find a full-price item cheaper elsewhere, we will match it.
OUR PRICE GUARANTEE
We will match a competitor's price provided the following criteria are met:
Identical Match: The item must be the exact same product, size, and color.
Region Specific: The competitor must be trading in the same region/territory you are ordering from (e.g., if you are in the USA, the price must be from a US-based retailer).
Availability: The product must be in stock and available for immediate delivery at the competitor.
Full Price: We only match full-price items; this excludes sales, clearance, or outlet pricing.
Frequently asked questions
Please email our concierge team at support@maisondefashion.com with the following details:
- Your Name and Delivery Postcode.
- The product name, price, and product code.
- The URL of the website offering the lower price.
We aim to verify and reply to all requests within 24-48 hours (Monday–Friday). Once verified via a screenshot or live link, we will email you a unique discount code to use at checkout.
Yes. Your unique discount code is limited to one product per customer and must be used within one working day of being issued.
Yes. We only match prices from Official Authorized Retailers within your specific region. We do not match prices from third-party marketplaces, unauthorized resellers, or grey-market sites. This ensures that the product you are price-matching is 100% authentic and backed by the manufacturer's warranty.
What counts as a "Third-Party" or "Auction" site?
We do not match prices from:
- Marketplaces: Amazon, eBay, or any site where items are sold by independent third-party sellers.
- Membership Clubs: Any retail club requiring a paid membership for access.
- Unauthorized Dealers: Any site that is not a recognized, official stockist of the brand in question.
